Category Archives: Reputation Management

online presence strategy

Don’t Lose Customers! Take Control of Your Online Presence

    How do people find your business? Search engine, local paper, magazine ad? These days, most people are looking for solutions to their needs on their smartphones. Learn from the best. Check out these three companies that are successfully using online presence and acquiring new customers everyday. Home Depot. People are more likely to look up home help on their tablets or smartphones than a computer. Home Depot took note of this and responded quickly with online marketing! The home improvement store took to YouTube and uploaded a couple hundred do-it-yourself (DIY) videos. As these gained popularity, so did….

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Reputation Management with TotalCom

Monitor Your Brand Online

Everyday, people spend hours on social media, blogs, and online forums talking about their experiences with new products, advertising, and customer service. They’re talking about brands – both large and small.   Are they talking about yours? Here’s how to find out – and why you should listen!   Listen to the Online Conversation   The Internet has become the perfect place for potentially positive word-of-mouth marketing for your business. Not only can online conversations help engage customers with your brand and spread your message, they can also help drive traffic to your website.   The most important part is….

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